We are honored to be featured in various articles around the world.
Here is a short list with some of our favourites:
Maintaining a polite, safe and friendly environment is one of our priorities.
This is why the role of moderator is very important.
Here are the regular steps to becoming a moderator:
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Only selected applicants will be contacted.
All moderators are still subject to the same community guidelines for the chat.
Your rank on chat is directly influenced by your activity over the past 30 days.
The more trips you complete in Bliq - the higher your rank.
This is an objective reflection of how familiar you are with the app, how well you know the features and functionality.
So other drivers can quickly see if your advice and opinions are knowledgeable.
Maintaining a polite, safe and friendly environment is one of our priorities.
All drivers should feel welcome, appreciated and respected in this community.
Here are the best ways to ensure this, the Bliq community guidelines:
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Repeatedly breaking the community guidelines might cause the loss of access to chat. (temporarily or permanently, depending on severity).
The app will remain completely functional otherwise at all times.
We look forward to many pleasant conversations, feedback and recommendations within the Bliq community.
In order to have meaningful interactions and conversations on chat, we only enable chats for the most active cities in Bliq, where there are many active drivers.
If you would like us to also enable chat for your city, the solution is simple:
Invite more drivers and grow the local community so you can enjoy all the features that Bliq has to offer.
The chat offers several ways of interacting with the other drivers in Bliq:
In order to contact the support teams for one of the platforms you are using, please open the classic app and follow the same process that you normally would.
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We are happy to offer support for Bliq-related questions and suggestions.
However, if you need to adjust the price of the trip, make a complaint about a passenger, etc, it is necessary to contact the support teams of that classic platform.
While integrating all your platforms in a single app and enabling automation, the resource consumption dedicated to Bliq is significant.
It’s important to make sure that your device continues allowing access to these resources whenever you are Online on Bliq, in order to update your location and make sure you are getting the correct trips and the fair payment.
If the app has recently started operating in your country and is already integrated in Bliq: we can quickly enable it.
If the app is not currently integrated in Bliq: please ask one of the app representatives to reach out to us and we will explore the best way to offer access to that platform directly in Bliq.
The more drivers use Bliq in your city, the more features we can enable there and the more statistics you will have access to, as well as more interesting conversations on chat.
Invite other drivers, grow the local community so you can all work more easily and more informed.
Bliq works worldwide, already in more than 40 countries.
As long as one of the platforms available in Bliq is also operating in your country, you can use Bliq to control that platform.
If your country or city is not yet on the list, please reach out to us via the in-app support and we will gladly consider adding it, depending on your local activity
Tens of thousands of drivers have been using Bliq since January 2021, on 6 continents.
None of them have ever been blocked just for using Bliq, because you are still working on your same platforms in the background, getting your same requests, just like you would normally work.
The app is distributed by the official app stores, regularly checked with every update to make sure we comply with all safety and privacy requirements.
You can read about part of the legal framework here:
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It’s important for you to continue working responsibly while using Bliq, same as you would in your classic platforms.
Closely monitor your activity score and rating, be polite with passengers, don’t use software like fake GPS or place fraudulent requests.
The same rules apply from your classic platforms. Make sure you follow those guidelines.
Because you are still working on your same driver account, you will continue getting the same requests as you would in the classic apps.
However, because Bliq facilitates using multiple platforms on the same screen, it’s easier to increase the volume of overall requests by just using more apps than you normally would.
Same effort on your part, but significantly more demand thanks to Bliq.
Because you are still working on your same driver account, all your activity is still tracked as in the classic app.
Progress towards your incentives, bonuses, quests, etc is properly documented so you can remain eligible for those rewards, based on your activity
Because you are still working on your same driver account, all your activity is still tracked as in the classic app.
Missing, rejecting, accepting, cancelling, completing trips, everything is documented in your classic apps as well.
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Depending on your country, some platforms might have minimum activity criteria in order for you to continue using that platform.
Please ensure you always follow the platform guidelines and work responsibly.
Because you are still working on your same driver account, all your activity is still tracked as in the classic app.
All payments are still handled by the platforms where you are active.
All funds arrive in the same account as they did so far.
Bliq is currently free to use, so all drivers can try it without any commitment or obligations.
And each time you refer a friend, the local community becomes stronger so you can access more features and have a stronger vote for how we develop the app.
We are considering various monetization options and we will of course update the community if this is something that will ever affect drivers.
We’re currently focused on ridehailing in general (ridesharing, taxi and more non-conventional methods of transportation around the world).
Delivery is definitely something we are planning on integrating soon and we remain curious about other industries afterwards.
Whenever you need help, you can contact us via:
Reporting an issue from your activity history is the most effective method, since it’s the quickest way for us to identify the date, time and trip you are referring to.
Changing your phone number is very simple:
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You must select a number that is not currently used by another driver.
Bliq is currently available in 10 languages.
If your phone is in one of these languages, the Bliq interface will automatically be in this language as well:
In all other cases, the interface for Bliq will be displayed in English
After connecting your apps, you can decide to set an app to Offline indefinitely.
To do this:
You can check your main daily statistics anytime in the MULTI screen:
Click on that section to access the detailed view.
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This section is under development regularly, so please always refer to your classic platforms for the most accurate view of your earnings and activity.
The Bliq map has multiple view modes, covering various information:
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Some of these modes might only become available when you reach a certain activity volume on Bliq or when there are enough active drivers in your city.
Invite more drivers and grow the local community so you can enjoy all the features that Bliq has to offer.
The simplest way to login to Bliq is by using your phone number.
In order to connect your platforms to Bliq:
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If you have forgotten your password for that platform:
Your options to contact the passenger may vary based on each platform:
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In-app calling is one of the priorities on our list of features to be developed.
We will introduce this as soon as technically possible.
The first time you accept any trip and tap the “Navigate” button, you will be asked to select between one of the navigation methods that we support.
That will become your default navigation method for future trips.
Whenever you are in a trip, you can switch between the navigation methods by tapping on the 3 little dots on the right side of the “Navigate” button.
To change your car / service types / other platform preferences:
When using multiple platforms at once during peak times, it’s common to get requests on 2 or more platforms at the same time.
It’s enough to accept a request on one platform and we will switch the other platforms Offline as soon as possible.
As soon as you accept a trip from one platform, the other platforms automatically switch Offline (as soon as possible).
Immediately after ending that trip, if you have not accepted another trip on the same platform in the meantime, the other platforms automatically switch Online (as soon as possible).
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If you are looking at 2 requests at the same time:
Bliq automation helps you work easier and safer.
Based on your preferences, we can automatically accept the best requests or reject other requests.
Basic example (we recommend to begin with a single factor):
Potential cases:
Advanced settings (multiple preferences must be met at the same time):
Potential cases:
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In order for automation to work (accept or reject a trip automatically),
all your preferences for accept or reject must be met at the same time.
Bliq is designed to help drivers work easier, safer and make better decision.
The simple way of using it:
Additional options:
We keep adding to the list and improving the app, based on the feedback from the driver community.
The more drivers use Bliq in your city / country, the higher you will be in our list of priorities, so refer other drivers and grow the local community to enjoy the best experience on Bliq.
Each driver uses Bliq for various reasons.
Here are the most popular ones:
1) Drive more safely.
Instead of juggling multiple devices or screens, you can do everything in Bliq.
So you will be able to focus on driving safely, keeping your eyes on the road.
Even switching Online / Offline is done automatically.
2) Improved earnings.
Thanks to access to additional information compared to the classic apps, you can make better decisions, work smarter and more profitably.
This means more time for your family, friends or passions.
3) Automate your decisions.
By enabling automation, you take away the guesswork and can act more quickly.
It’s especially useful for those cases when apps send the same request to multiple drivers at once. Tell us when to accept or reject a trip and we’ll follow your guidelines.
For most platforms: as soon as you connect them to Bliq, they will automatically disconnect from the classic app and vice-versa.
There are some exceptions, but it’s always a good idea to close the classic apps even if you are able to stay connected to both at the same time.
You are still working on the same platform in the background, so you don’t need to keep the classic apps open as well.
Everything happens on Bliq under normal circumstances.
TEST TEST
Bliq was designed for drivers in general, ridesharing and taxi. If you’re working with one of the platforms on our list, you can get their trips directly in Bliq, with a few extra perks.
Go to the MULTI tab. Tap “Add apps” or just try to switch Online from the top. You’ll see a list of available apps. Try to connect an app. You’ll need to input your credentials (email / username / phone / password, depending on the specs of each app).
Once you’ve connected all your apps, switch Online and you’ll start seeing offers. You’ll always need at least one app to switch Online.